We take a transparent, privacy-first approach to how your data interacts with AI models.
Primary AI provider: Anthropic (Claude API) -- data processed per Anthropic's data usage policies
Anthropic does not train on customer data sent via API
Audio transcription via OpenAI Whisper -- same data usage policy applies
No customer data is used to train or improve any AI models
Monitoring & Incident Response
Real-time error tracking, audit logging, and privacy-conscious analytics give us visibility without compromising user trust.
Error Tracking
Sentry with real-time alerting for immediate incident awareness.
Audit Logging
All workspace actions logged with who, what, and when.
Analytics
PostHog for identified users only -- no anonymous tracking.
Session Replay
Limited to 1% of sessions for debugging purposes only.
Access Controls
Data isolation and least-privilege access ensure users can only see and do what they are authorized for.
Workspace-level data isolation between organizations
Role-based permissions following the least-privilege principle
Invitation-only team access with email verification
Admin controls for member management and role assignment
Compliance & Certifications
Our infrastructure partners maintain rigorous compliance certifications. We are transparent about where we stand.
HIPAA
Business Associate Agreement available on Enterprise plan.
SOC 2
Infrastructure partners (Vercel, Supabase, Clerk) are SOC 2 certified.
GDPR
Data deletion and export capabilities for all users.
Transparency note: Prodara itself is not yet independently SOC 2 certified. Our infrastructure and auth providers (Vercel, Supabase, Clerk) hold SOC 2 certifications, and we follow SOC 2 aligned practices internally.
Data Retention & Deletion
You maintain control over your data throughout its lifecycle.
Data retained while your account is active
Cascade deletion when a workspace is removed
Users can delete individual records at any time
Disconnecting an integration immediately stops data sync
Responsible Disclosure
We welcome security researchers who help us keep Prodara safe.
If you discover a security vulnerability, please report it responsibly. We ask that you give us reasonable time to investigate and address the issue before disclosing it publicly.